7/7 update: Email issues should now be resolved, and you should be receiving story update and digest emails normally.
7/6 update: The issue preventing people from responding to reviews should be cleared up, so you can't use site problems as an excuse anymore 
. There is a lingering issue with email notifications, and some people are getting multiple emails, while others aren't receiving them at all. I'll look into it today and will try to get it resolved as soon as possible.
--
First off, I want to say thank you to everyone for being patient while we deal with the glitches that showed up when we were unexpectedly moved to a new server. Overall, things are working as they should, but there are still a few things that need to be addressed, and I'm sure there are a few more that will pop up along the way. I just wanted to take a minute to go over some things that would be helpful while things get back to normal.
1. If you notice a problem, please let me know about it via a PM or an email to the site email or my address (on my profile). If you post about it in the shoutbox, there's a chance I may not see it, and even if I do see it, I don't have a record of it to easily pull up. Plus, there's usually only so much information that can be conveyed in a shout. If you're just looking to see if others are having an issue too, the shoutbox is fine, but don't assume that your shout will be seen by an admin, or that any result will come from it.
2. If you are contacting me due to a site issue, I need as much information as you can provide. I need to be able to see the issue for myself to be able to try and fix it. Let me know the exact page you were on, exactly what happened, the exact text of an error message or a screen shot. If there's a problem with an email from the site, send me the entire message. The more information, the better.
3. Everyone has been very understanding, but I do occasionally get rather snippy or panicky messages when something isn't right. Please be patient and remember that, while larger archives have full teams of coders and buckets of money for servers, the entire EF tech staff is little old me. That's right, one woman, who also has a job and a family, and who does this in her free time. Today is the first day since the migration that I've been able to sit down and really look at what's going on for more than a few minutes at a time.
I'll keep you all updated as progress is made. Thank you for your support 
--Susan on July 05, 2017 09:05am 14 Comments
Thank you for all your efforts! 
Thanks for everything Susan x
Thank you for everything you do here, Susan! 
Thank you Susan for all you do! I know I can get "panicky" when my beloved EF isn't working! But it's just because you do such a fabulous job of making everything appear seamless! And of course, my Spuffy addiction!
Thank you Susan. We really do appriciate you. *hugs*
You are the best, Susan! There are no words for how much all your hard work is appreciated. NO WORDS. <3 <3 <3
You are a treasure, I've said it before and mean it from the heart. I hope you don't get many (or any) snippy remarks because you are doing this as a labor of love and getting no compensation at all. You squeeze us in to your very active life and we are grateful for it. Indeed most of the time everything is so bloody seamless we might appear to have hoards of paid tech people and not have it work that well.
I never lose a blink of rest worrying that EF is in the best of hands.
Thanks!
Kathleen
Susan, you do an AMAZING job. This is without a doubt one of the best archives I've ever been on in over 15 years of fandom life. The customizability, the search filters, the bookshelf PLUS favorites? Phenomenal.
Thank you so much for all the work you do and let Spike deal with the haters.
Thank you. <3
Susan, you're a superstar. I know Megan, Kathleen and myself couldn't manage without you. Thanks for everything you do. *hugs*
. Thanks so much for the kind words!
I, too, am so incredibly grateful for your labor of love for EF and all of us, Susan!! Thank you so very much for all that you do, we're lucky to have you here
I love you Susan! You work so hard to keep this archive up and running and wonderful!
My undying thanks also goes to all the great moderators for all their hard word and dedication to this site! You all make this the best Spuffy site in the world! 
Thank you for all you do Susan (because I *really* can't do it!)