Hi all! We wanted to let you know about some email issues that are sort of growing pains with the new site host. With our new plan, we have a limit on how many daily emails we can send (unlike our old host), and we sorta exceeded that on October 23. The downside is this shuts down our email for 24 hours, so we are unable to send the digest, story updates, comment notifications, author response replies, or PM notifications until that 24-hour period lapses.

Normally, the digest and story updates are placed into a queue and would go out as normal once email is restored. Due to the busy nature of October being an event month, we anticipate a domino effect of “too many emails” if we do this. In light of that, as a short-term fix, we have decided to turn off the digest for all users for a couple of days (so the digest that would send on October 24 and October 25) and will restore it once our email volume is under the limits.

In the meantime, we are looking into longer-term fixes that would prevent this from happening. We will keep you informed of any future outages.