Hi EF,
The Mod team is still looking into the ongoing mail issues, which as of now include lack of digest emails, comment notifications, update notifications, and even password resets. These issues appear to not be entirely global, as select members are still receiving some of the notifications for which they are subscribed. Yet some is not all, and this is a problem.
There is reason to believe this is a broader eFiction issue. In the course of investigating the problem, the Mod team learned that other eFiction archives are experiencing similar, if not identical email concerns. The issues were not entirely concurrent with EF’s issues, but close enough in time (two months) to warrant consideration. Part of this may simply come down to the fact that our software is old enough to be an antique, and antiques are easy to break and hard to fix. That doesn’t mean it’s not fixable, but we do ask for your patience as we dig deeper and troubleshoot possible solutions.
As of now, if you need your password reset, please reach out to members of the Mod team or email ssolace@gmail.com. We can reset manually on our end.
--The Mods on May 04, 2022 04:54am 8 Comments
Thank you! That explains why I got an email days after one of my faves updated. Appreciate your efforts.
Thanks for all your work, you wonderful folks you!
Ugh, what a mess! Thank you for all of your hard work!
Same here, I wasn't receiving all the updates and no Digest. I hope it's nothing too serious. Thank you. Good slaying of the Big Bug! (Definitely had to make this one.)
I'd just like to thank the mods who work so hard to keep the site going for our benefit.
We know you're all trying your very best to fix the Big Bad glitches....
Thank you team!
I went for months not getting digest or update emails. All of a sudden a few days ago it seems to have resolved. My inbox was heavy with EF emails. I haven't been that happy in a while.
Thanks so much for the update! I've been wondering, but it's all good. So strange that other eFiction sites are having similar issues. I appreciate the mods for tackling what sounds like a big ole' pain in the ass--thank you!!