News
Email Error

The moderator team is aware of an ongoing issue in which some on-site comments are not triggering a notification email. If you think you might have been affected by this/feel you've been receiving fewer comments than you might usually expect, we recommend authors check their comments directly on their stories while we figure this out. Thank you for bearing with us.



--The Mods on April 23, 2022 07:07am 5 Comments
Comments

Hi Mods! Is this email error possibly causing other types of notification emails to not be sent? I ask because two of my favorited authors posted new stories, and I didn't get the usual email letting me know they had posted a new story. I checked my spam and other locations my mail carrier might have chucked things to keep things fresh and exciting, and no dice; the emails weren't anywhere.

Thanks!

-- talesofstories on April 26, 2022 03:44pm

Oy. I swear, the host update is the gift that keeps on giving.

Thanks for letting us know.

-- Holly on April 27, 2022 03:33am

I was going to post here too because I haven’t been getting the daily Digest emails for the past two days. I thought maybe i did something, but I can’t figure out what I would have done.

-- Stephaniem191 on April 27, 2022 11:22am

I also haven't been receiving my daily digest, or notifications of favourite stories being updated.

Apart from one Author's response notification yesterday, I've had no site-generated emails since Tuesday...

-- All4Spike on April 29, 2022 09:44am

Thanks for letting us know. We really hope to have a solution soon! 

-- EllieRose101 on April 29, 2022 12:50pm