News
State of the Migration

Users receiving MySQL errors: until we can get the kinks worked out, you might try accessing the site via a proxy server, such as https://us2.proxysite.com/. Some members have found that to be a serviceable workaround that restores the ability to read and comment. This is a temporary fix, not a permanent solution. 

We know that the site is still reporting MySQL errors for some users and have been in communication with our new host to discuss causes and troubleshoot solutions. While it is frustrating that so many members are having accessibility issues, we are very impressed with the level of service and care we’ve received from the new host. Once everything is working for everyone, we anticipate a much smoother EF experience. 

Until then, we do encourage users to continue sending us error messages. So far, all the error messages have been the same, but we want to know ALL errors to make note of any variation. 

What we can tell you right now is the new DNS records haven't fully finished propagating in all regions, and we have some ideas on tweaks we can make on the back end that'll restore functionality to all users. 

Please be assured we are working on it, and we won't stop working on it until it's back for everyone. 

Thank you for your patience and understanding!



--Holly and the Mods on September 26, 2023 12:20pm 0 Comments